Hotel Check-In

The Future of Check-In is No Check-In.

Skip the queue.
Complete check-in before you arrive.

Hotel check-in should not feel like paperwork after a long journey. With idto, guests complete identity verification before reaching the property through WhatsApp, SMS, email, or a simple QR code at reception. No photocopies. No manual forms. No long reception queues. No repeated ID uploads for returning guests.

Get Started See Guest Flow

Built for hotels, hostels, resorts, vacation rentals, co-living spaces, and serviced apartments.

DPDP-readyUnder 60sConsent-led

Guest JourneyLive

Hotel Booking Confirmed01

WhatsApp Check-In Link02

Identity Verification03

Verified Guest Profile04

Room Key Ready05

WhatsApp - idto

Welcome! Tap to check in before arrival.

Start check-in

Identity Verified

DigiLocker - Aadhaar

QR Check-InGuest VerifiedPassport VerifiedDPDP ReadyDigital Room KeyCheck-In Complete

Hotel check-in should
not feel like paperwork.

Guests should arrive ready to stay. Not ready to stand in line.

Long Reception Queues

Guests spend valuable time waiting after long journeys.

Manual Documentation

Paper forms and photocopies slow operations.

Repeat Guest Friction

Returning guests repeatedly upload the same documents.

Privacy Risks

Sensitive guest information is often handled manually.

Modern hospitality deserves a modern guest onboarding experience.

Two Ways to Check In

Choose the journey that works best for your guests.

Scan QR Code

Guests scan a QR code placed at reception and complete verification instantly.

WhatsApp Check-In Link

Guests receive a secure verification link before arrival.

Verify Any Government ID.
Keep the Journey Flexible.

Guests choose the document that works best for them.

Aadhaar Verification

Verify digitally through DigiLocker.

Passport Verification

Perfect for international travelers.

Driving Licence

Fast fallback for domestic guests.

Voter ID

Additional identity option.

Flexible Verification

Support different guest journeys without operational complexity.

Unified Platform

One workflow. Multiple guest journeys.

DPDP-Ready Digital Check-In.

Protect guest privacy. Reduce hotel risk.

Consent Captured

Purpose Clearly Shown

Data Minimized

Verification Secured

Audit Trail Maintained

Retention Configurable

Why It Matters

No loose photocopies.

No ID images floating on WhatsApp.

No exposed guest registers.

No unclear consent.

Just a safer, cleaner and more compliant guest experience.

Real impact on your guest experience.

Faster Check-Ins

Reduce front desk wait times.

Lower Drop-Offs

Flexible verification journeys.

Cleaner Guest Records

Digitally verified information.

Better Compliance

DPDP-ready workflows.

Reduced Operational Load

Less manual processing.

Improved Guest Satisfaction

A seamless arrival experience.

Returning Guests

Repeat Guests Check In
Like Magic.

Enter mobile number. Verify OTP. Done.

No repeated document upload.

No repeated forms.

No front-desk friction.

Turn Check-In Into Guest Intelligence.

Understand your guests better, with consent. Capture and structure guest insights across these signals.

Identity

Stay Preferences

Travel Behaviour

Visit Frequency

Guest Segments

Location Patterns

Communication

Loyalty Signals

Verified guests

12,480

+18% this month

Avg. check-in time

52s

Under 60s target

Returning guests

37%

Recognized via mobile

Multi-Property Identity

Verify Once.
Travel Everywhere.

A guest verified at one property should not feel unknown at the next. idto helps hospitality brands build a secure, privacy-first guest identity layer across locations.

Mumbai - Marine Bay

Identity recognized

Goa - Coastline Resort

Identity recognized

Delhi - Capital Suites

Identity recognized

Bengaluru - Tech Park Stay

Identity recognized

One verified guest identity

Privacy-first - Consent-led